When a boiler fails unexpectedly, it can be a stressful and disruptive experience, particularly for elderly homeowners who rely on their heating and hot water every day.
We were recently called out to a property in Fordingbridge after a Baxi combi boiler broke down and could not be repaired. Despite being only five years old, the unit had failed beyond economic repair, leaving the customer without heating or hot water and in need of a fast, reliable solution from a trusted Worcester Bosch installer in the New Forest.
About This Project
The property in Fordingbridge was home to an elderly lady who had been relying on a Baxi combi boiler installed just five years earlier. When it failed, the priority was clear: get her heating and hot water restored quickly and fit a replacement that would not let her down again for many years to come.
After assessing the property and discussing the options, we recommended and carried out a full boiler installation Dorset using the Worcester Bosch Greenstar 36CDi Compact — a powerful, high-efficiency combi boiler and a significant step up in quality and reliability from the unit it replaced.
The work carried out on this project included:
- Safe isolation and removal of the failed Baxi combi boiler
- Installation of the new Worcester Bosch Greenstar 36CDi Compact
- System flushing to remove any debris and protect the new installation
- Testing and commissioning of the new boiler and heating system
- Completion of all Gas Safe certification and relevant paperwork
The customer was back up and running with a fully functioning heating system the same day. Better still, as a Worcester Bosch Accredited Installer, we were able to register the new boiler for a full 10-year parts and labour guarantee — giving her exceptional long-term peace of mind and protecting her from the kind of unexpected costs that come with an unwarranted breakdown.
This project is a great example of why working with a qualified Worcester Bosch installer in the New Forest makes such a difference. Not just in the quality of the installation itself, but in the after-care and manufacturer-backed protection that comes with it.
Why the Worcester Bosch Greenstar 36CDi Compact Is a Great Choice
As a Worcester Bosch Accredited Installer, we specify Worcester Bosch boilers for the vast majority of our customers across Hampshire and Dorset. You can find out more about what that means for you on our Worcester Bosch boiler installation page. For this particular project in Fordingbridge, the Worcester Bosch Greenstar 36CDi Compact was the natural choice. Here is why:
1. High Output for Confident Hot Water Delivery The 36CDi is the highest output model in the CDi Compact range, making it particularly well suited to properties where simultaneous demand on hot water is likely — multiple bathrooms, for example. It delivers strong, consistent mains-pressure hot water without compromise.
2. Compact Design, Neat Installation Despite its powerful output, the CDi Compact lives up to its name. It is designed to fit into a standard kitchen cupboard, keeping the installation tidy and unobtrusive — an important consideration in any home.
3. A-Rated Energy Efficiency The Greenstar 36CDi Compact carries an A rating for both heating and hot water efficiency. Compared to many older or lower-quality combi boilers, the efficiency gains can translate into meaningful savings on energy bills over time.
4. Reliable, Award-Winning Technology Worcester Bosch has been the UK’s best-selling boiler brand for good reason. The CDi Compact range is built on decades of engineering development and carries a strong reputation for dependable, low-maintenance performance.
5. Quiet Operation The 36CDi Compact runs quietly, which matters in a home where the boiler cupboard may be close to living or sleeping areas. Customers consistently remark on how much quieter their new Worcester Bosch boiler is compared to whatever it replaced.
6. 10-Year Parts and Labour Guarantee This is perhaps the most significant benefit of all. When installed by a Worcester Bosch Accredited Installer, the Greenstar 36CDi Compact comes with a full 10-year parts and labour guarantee. For a homeowner who has already experienced the disruption of an unexpected boiler failure, this kind of long-term protection is invaluable.
Are You Looking for a Worcester Bosch Installation in the New Forest?
If you are based in Fordingbridge, the New Forest, or the surrounding areas of Hampshire and your boiler has broken down or is showing signs of age, we would love to help.
At Max Shutler Plumbing & Heating Ltd, we are Gas Safe registered engineers and Worcester Bosch Accredited Installers with a strong track record of boiler installations across the New Forest and wider Hampshire area. Accredited installer status is not something every engineer holds — it means we have been vetted and approved by Worcester Bosch directly, and it is what allows us to offer the full 10-year guarantee on every qualifying installation.
If you are unsure where to start, our guide on how to find a heating engineer near you is a helpful resource with practical advice on choosing the right professional. You can also find out more about our work across the region on our boiler installation Dorset page.
Whether your boiler has already failed or you simply want an honest assessment of how much life is left in your current system, we are always happy to chat with no obligation.
📞 Call us today on 07545 198220 to arrange a free, no-obligation quote from your local Worcester Bosch installer in the New Forest.
